@Outlook.com not working on mail on macOS

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Level 1

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@Outlook.com not working on mail on macOS

I can't add a @outlook.com domain to my mail app on my MacBook, but works fine on my phone and watch. before people say use outlook for mac i don't want to pay for it.

any help would be nice

MacBook

Posted on Feb 20, 2020 7:32 AM

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Answer 1

Top-ranking reply

LD150

Level 10

91,399 points

Feb 21, 2020 8:58 AM in response to Ollie100

I have added many outlook.com accounts to Mail without problems just by using the Add Account dialog and typing in email address then password. Same way you add google or yahoo accounts.

How are you doing it?

Outlook app (not the one in Office) is free. Not as good as Mail but free.

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Answer 2

Ollie100 Author

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8 points

Feb 21, 2020 1:08 PM in response to LD150

everything i do it just says unable to verify account name and password

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Answer 3

Ollie100 Author

Level 1

8 points

Feb 21, 2020 3:51 PM in response to LD150

Top Guy!, cheers for the help that got it!, I have two factor authentication on every account I have online, and no where else online did it mention about two factor authentication blocking the account from logging in.

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Answer 4

LD150

Level 10

91,399 points

Feb 21, 2020 4:02 PM in response to Ollie100

Mail is not very helpful with the simple rejection message. I hope you succeed creating the app specific password. I just never initiated 2FA which is the easier option!

Similar problem using iCloud on non Apple devices.

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Answer 5

Ollie100 Author

Level 1

8 points

Feb 21, 2020 4:49 PM in response to LD150

it work fine with the app specific password, I have my throw away account for tasks you need an email account for and tasks I really don't care about etc, that uses hotmail which obviously uses exchange to log-in so i could not understand why it was not working when the password on the outlook account was correct, when the second account has always just logged in on every mail app without trouble.

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Answer 6

Ollie100 Author

Level 1

8 points

Feb 21, 2020 12:42 PM in response to LD150

whatever way of adding an account i use in the mail app i use, It does not recognise the login credentials even though they are correct.

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Answer 7

LD150

Level 10

91,399 points

Feb 21, 2020 3:10 PM in response to Ollie100

Do you have two factor authentication turned on in your Microsoft account?

https://support.microsoft.com/en-sg/help/12409/microsoft-account-app-passwords-and-two-step-verification

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Answer 8

LD150

Level 10

91,399 points

Feb 22, 2020 4:16 AM in response to Ollie100

I must apologise. Outlook mail app is free on iPhone but is part of Office 365 on Mac which is not free. The iPhone one is a simple client, the Mac one is the big beast by the look of it.

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@Outlook.com not working on mail on macOS

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