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Apple Mail on MacBook Air not allowing GoDaddy Exchange email account to install properly

Trying to "Add Account" on Mail to install a GoDaddy email account through Exchange. Installed perfectly on iPhone, just not on laptop.


MacBook Air 13″, macOS 10.13

Posted on Jul 16, 2021 11:45 AM

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Question marked as Best reply

Posted on Jul 16, 2021 12:34 PM

Whether or not the third-party email has limited use, depending on the installed

macOS version, has not been determined in this scenario you've outlined so far.


Articles that may help are online, and offers ideas that could help, such as this:


• Troubleshooting Apple Mail | Workspace Email - GoDaddy Help US

https://www.godaddy.com/help/troubleshooting-apple-mail-9319

Also ^ covers use of products such as iPhone, and iPad iOS.


• Add my Workspace Email to Mail (Mac) | Workspace Email - GoDaddy Help GB

https://uk.godaddy.com/help/add-my-workspace-email-to-mail-mac-4874


For GoDaddy contacts - see links:

Troubleshooting


[Not sure what else to try, there are other details online.] Try: 'duckduckgo' search


3 replies
Question marked as Best reply

Jul 16, 2021 12:34 PM in response to FredMercaldo

Whether or not the third-party email has limited use, depending on the installed

macOS version, has not been determined in this scenario you've outlined so far.


Articles that may help are online, and offers ideas that could help, such as this:


• Troubleshooting Apple Mail | Workspace Email - GoDaddy Help US

https://www.godaddy.com/help/troubleshooting-apple-mail-9319

Also ^ covers use of products such as iPhone, and iPad iOS.


• Add my Workspace Email to Mail (Mac) | Workspace Email - GoDaddy Help GB

https://uk.godaddy.com/help/add-my-workspace-email-to-mail-mac-4874


For GoDaddy contacts - see links:

Troubleshooting


[Not sure what else to try, there are other details online.] Try: 'duckduckgo' search


Jul 16, 2021 4:06 PM in response to K Shaffer

Thank you for the reply and suggestions. I may just make it a gmail account instead. The GoDaddy rep was helpful, but basically after walking me through 4 different installs (2 on iPhone, my wife and I; and 2 on laptop....wife's worked perfectly, mine would not acknowledge and constantly showed errors....) she basically stated it has to be either a version of my Mail, or other issue associated with Apple Mail. We confirmed it is live and active at Exchange and Office 365.

Apple Mail on MacBook Air not allowing GoDaddy Exchange email account to install properly

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