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Mail problems

My mail app on my MacBook Pro doesn't automatically load remote content after installing macOS Ventura 13.1.

Posted on Dec 20, 2022 6:07 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2022 6:32 AM

Dunwerkin2020 wrote:

My mail app on my MacBook Pro doesn't automatically load remote content after installing macOS Ventura 13.1.


Mail issues—


Open mail app select Mail>Settings>Privacy disable:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”


compare your results and report back




—Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support


—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support



Similar questions

4 replies
Question marked as Top-ranking reply

Dec 20, 2022 6:32 AM in response to Dunwerkin2020

Dunwerkin2020 wrote:

My mail app on my MacBook Pro doesn't automatically load remote content after installing macOS Ventura 13.1.


Mail issues—


Open mail app select Mail>Settings>Privacy disable:

“Protect Mail Activity” /

“Hide IP address” /

“Block all remote content”


compare your results and report back




—Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support


—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support



Jan 4, 2023 1:15 PM in response to Dunwerkin2020

i've now spoken to apple for over an hour and i know more than they do about this subject! one of the apple care people told me it was a google problem (it's not!!!) and another person took me through an insane process to come to the conclusion it's a software issue. yeah we know. so yes, the only thing that works is turning all three things off but what if you WANT to hide your IP address?


Mail problems

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