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Google mail accounts won't open after Ventura 13.0.1 upgrade install

After I upgraded to Ventura 13.0.1, I am unable to open my google mail accounts in the Mac mail app. It prompts me to click on "Open Browser" to enter my password for my google account. When I click on Open Browser, I receive Authentication Failed. It doesn't open the web browser to even enter my password. I've read some of the older posts on similar issues but have not been able to resolve this. Any suggestions?


MacBook Pro

Posted on Nov 11, 2022 1:01 PM

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14 replies

Nov 13, 2022 2:46 PM in response to tomnseattle

Hi there tomnseattle,


Welcome to Apple Support Communities. The steps to help with this Mail app issue can be found in the Apple Support article: If Mail on your Mac keeps asking for your password - Apple Support


"Check your password in Internet Accounts preferences

Depending on the type of email account you're using, you might be able to correct the password as follows:

  1. Quit Mail. If it doesn't quit, you can force it to quit.
  2. Choose Apple menu  > System Settings (or System Preferences), then click Internet Accounts.
  3. Click your mail account.
  4. Click the Details button, if present.
  5. If you see a password field for your account, delete the password and type the correct password.
  6. Close the settings window, then open Mail and try using your account again.

If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password."


If you continue to have this trouble, get in touch with Apple Support for further assistance:


Apple Support


Best regards!

Google mail accounts won't open after Ventura 13.0.1 upgrade install

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