Forgot administrator name and password
Hello,
My bf gave me his Macbook air but we don't know the admin name nor password. How can i retrieve these?
MacBook Air 13", OS X 10.10
Hello,
My bf gave me his Macbook air but we don't know the admin name nor password. How can i retrieve these?
MacBook Air 13", OS X 10.10
If you can login.
https://support.apple.com/kb/PH21990?locale=en_US&viewlocale=en_US
If you cannot login
How to find the username using Recovery HD without resetting password
We are not going to reset password here but just find out the username.
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Reset Password Utility window will open with Macintosh HD selected.
If not, elect Macintosh HD.
Quit Terminal
The popup menu box under “Select user account” should show the username.
If not, click inside the box to reveal it
Note down the user account name.
Change or reset password using Apple ID.
https://support.apple.com/en-mk/HT202860
What to do before you sell, give away, or trade in your Mac ...
If you can login.
https://support.apple.com/kb/PH21990?locale=en_US&viewlocale=en_US
If you cannot login
How to find the username using Recovery HD without resetting password
We are not going to reset password here but just find out the username.
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Reset Password Utility window will open with Macintosh HD selected.
If not, elect Macintosh HD.
Quit Terminal
The popup menu box under “Select user account” should show the username.
If not, click inside the box to reveal it
Note down the user account name.
Change or reset password using Apple ID.
https://support.apple.com/en-mk/HT202860
What to do before you sell, give away, or trade in your Mac ...
Forgot administrator name and password