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I'm trying to print an email message.
When I use either export to PDF or Save as PDF, it cuts off the right side.
I can't manually adjust margins. Is that an Air problem? My Mac Pro allows me to adjust margins.
I tried scaling it, and it shrinks the message, but still leaves the right side cut off?
Appreciate any advice
Hit ⌘- (or go to Format->Style->Smaller) and then try printing. If some of your email is still cut off, make it smaller and try again.
The problem is that the "print" command in Mail prints what's displayed. A fixed-width html email should normally fit within the margins when printed, but if it's been forwarded, Mail crops the right side.
There are posts on here dating back to at least 2017 with this same issue. It's disappointing that this has never been addressed. Changing the paper size may work for some cases, but it could result in odd-shaped PDF files, and it's not helpful for printing.
Three suggestions for Apple:
Adjusting "scale" in the print dialog simply shrinks or enlarges the cropped email. But it's still cropped. Scale changes should have the same results as ⌘+ and ⌘- currently provide in this situation. An added benefit would be real-time viewing of the results.
The "scale" in the print dialog should be a slider. No one likes experimenting with various numbers until they get the right print size.
95% of the time I hit ⌘P it's to export a PDF. This is because the "export PDF" dialog box has no options, so you never know what the file will look like. It's useless, and confusing to people who don't know about "Print… Save as PDF". An alternative would be for ⌘P to be a "Print/Export…" dialog. With a slider for the scale.
Hit ⌘- (or go to Format->Style->Smaller) and then try printing. If some of your email is still cut off, make it smaller and try again.
The problem is that the "print" command in Mail prints what's displayed. A fixed-width html email should normally fit within the margins when printed, but if it's been forwarded, Mail crops the right side.
There are posts on here dating back to at least 2017 with this same issue. It's disappointing that this has never been addressed. Changing the paper size may work for some cases, but it could result in odd-shaped PDF files, and it's not helpful for printing.
Three suggestions for Apple:
Adjusting "scale" in the print dialog simply shrinks or enlarges the cropped email. But it's still cropped. Scale changes should have the same results as ⌘+ and ⌘- currently provide in this situation. An added benefit would be real-time viewing of the results.
The "scale" in the print dialog should be a slider. No one likes experimenting with various numbers until they get the right print size.
95% of the time I hit ⌘P it's to export a PDF. This is because the "export PDF" dialog box has no options, so you never know what the file will look like. It's useless, and confusing to people who don't know about "Print… Save as PDF". An alternative would be for ⌘P to be a "Print/Export…" dialog. With a slider for the scale.
Hey Kisswendy4me,
I see that you're having trouble exporting emails from Mail as a PDF, because the right side is cut off. I'll be happy to help out.
When you export as a PDF, there is an option to show more details. If you click that, you can change the Paper Size. Try switching this to something like US Letter, or a different option, to see if the margins are corrected.
If not, try creating a test user account then try exporting again. Creating a test user account can help determine if the issue is caused by third-party software: How to test an issue in another user account on your Mac. There's steps to take further in that resource, depending if the issue happens in the test user account or not but you can also let us know the results.
Keep us updated!
I just came across the same issue and figured it out!
It works for those looking to export as PDF (to sign something and send it back), but it may not work for printing due to the size.
3. In the drop down menu for 'Printer Size' select 'Manage Custom Sizes'
4. Click the ' + ' button to add a custom size, name it whatever you want
5. In the drop down menu on the right hand side, for 'Non-Printable Area' select 'User Defined'
6. Change all the margin sizes to '0 mm' and adjust the 'Paper Size' dimensions (Width: 250 mm, Height: 380 mm worked for me).
7. Press Ok and see how it looks in the print preview (you can go back and readjust the Paper Size dimensions until it fits)
8. Once you're happy with the preview, click the drop down menu in the bottom left corner which usually says 'PDF' and select 'Save as PDF' in a location of your choice
I'm sure there's other ways of doing it but hopefully this helps! :)
Mac AirMac Mail export message as PDF - cuts off right side
