photos lost

After last iPhone update (13), my photos and contacts disappeared. I have contacts recovered. How do I recover all my photos? Thank you.

iPhone 8, iOS 13

Posted on Feb 20, 2020 4:10 PM

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Question marked as Top-ranking reply

Posted on Feb 20, 2020 4:16 PM

Click here Get help with missing photos - Apple Support

2 replies

Feb 20, 2020 4:19 PM in response to cokeyfromcorinth

Hi Cokey,

Is that Corinth, TX?

Is your iPhone 8 connected to the same iCloud account that you were using prior to the update? Go To Settings-->>Apple ID (Your name at the top)-->>iCloud and ensure that the Photos option is set to ON and then allow some amount of time for your iPhone to synch from iCloud.

If that does not work then do you have a backup created (prior to the update) either on iCloud or on a computer? If YES then you can restore your iPhone from that backup and get your photos back.

Click HERE for more information on recovering your Photos.


Axel F.


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photos lost

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