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bfeeney12 Author

Level 1

4 points

water damage

i have an iphone 11 and i dropped it in the shower... now my facetime and snapchat do not work and my sound is messed up. i thought these phones were water resistant?

Posted on Feb 20, 2020 8:00 PM

Top-ranking reply

javaliga

Level 10

119,863 points

Posted on Feb 20, 2020 8:13 PM

Yes, its is splash, water, and dust resistant. Rated IP68 (maximum depth of 4 meters up to 30 minutes) under IEC standard 60529.

iPhone 11 Pro - Technical Specifications - Apple

The damage may be a combination of the fall, shock, & water. See:

Water and other liquid damage to iPhone or iPod isn't covered by warranty - Apple Support

Product Service and Repair information - Official Apple Support

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water damage

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