MacBook Pro Continues to Restart

MacBook Pro is restarting every day or two. It always generates a report to send to Apple - which I send - but it continues to happen.


Running macOS Catalina 10.15.3


I have run an EtreCheckPro report if that will be helpful.


Thanks

MacBook Pro 16", macOS 10.15

Posted on Feb 20, 2020 7:22 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2020 7:37 AM

Canyonlight wrote:

I am attaching the EtreCheckPro report.
<VirusBarrier >


Software Installs (past 30 days):

Install Date Name (Version)

2020-02-10 VirusBarrier (10.9.22)


Security:

System Status

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled


Antivirus software: Apple and Intego




Start with uninstalling the third party Anti Virus "VirusBarrier"

Look for the in-app official uninstaller or refer to the Developer website if you are unsure.


this typically cause nothing but issues on the Mac and interferes with Macs own build in Security/AV


ref: macOS - Security - Apple

https://www.apple.com/macos/security/



If you still have an issue after testing, unmount all auxiliary USB attached drives that are not mission critical as a further test.




Report back your success or failure to resolve, If necessary then run another etrecheck.



.

3 replies
Question marked as Top-ranking reply

Feb 21, 2020 7:37 AM in response to Canyonlight

Canyonlight wrote:

I am attaching the EtreCheckPro report.
<VirusBarrier >


Software Installs (past 30 days):

Install Date Name (Version)

2020-02-10 VirusBarrier (10.9.22)


Security:

System Status

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled


Antivirus software: Apple and Intego




Start with uninstalling the third party Anti Virus "VirusBarrier"

Look for the in-app official uninstaller or refer to the Developer website if you are unsure.


this typically cause nothing but issues on the Mac and interferes with Macs own build in Security/AV


ref: macOS - Security - Apple

https://www.apple.com/macos/security/



If you still have an issue after testing, unmount all auxiliary USB attached drives that are not mission critical as a further test.




Report back your success or failure to resolve, If necessary then run another etrecheck.



.

Feb 20, 2020 7:35 PM in response to Canyonlight

Canyonlight wrote:

MacBook Pro is restarting every day or two. It always generates a report to send to Apple - which I send - but it continues to happen.

Running macOS Catalina 10.15.3

I have run an EtreCheckPro report if that will be helpful.



If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro Continues to Restart

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