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My MacBook Pro is restarting occasionally

MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

macOS Catalina 10.15.6 (19G73)


MacBook Pro 13″, macOS 10.15

Posted on Jul 24, 2020 10:40 PM

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Question marked as Top-ranking reply

Posted on Jul 24, 2020 11:44 PM

Two things that I see in the report can be the cause of the restarting of your MacBook Pro-

(1) Battery failure - Your battery is reporting that it needs to be serviced.

    • You have macOS Catalina installed. Check the Battery Health section in System Preferences ➔ Energy Saver. You should see the message that battery needs to be replaced/serviced.
    • Have your Battery examined at the Apple Store or at an Authorized Service Center to get it replaced.

(2) The Storage Space on your MacBook Pro is running low.

    • You can create some free space on your SSD by deleting some files that you do not need.
    • Note that photos / media take up the most space. Deleting media files will release the most amount of space.


Axel F.

1 reply
Question marked as Top-ranking reply

Jul 24, 2020 11:44 PM in response to Rovi17

Two things that I see in the report can be the cause of the restarting of your MacBook Pro-

(1) Battery failure - Your battery is reporting that it needs to be serviced.

    • You have macOS Catalina installed. Check the Battery Health section in System Preferences ➔ Energy Saver. You should see the message that battery needs to be replaced/serviced.
    • Have your Battery examined at the Apple Store or at an Authorized Service Center to get it replaced.

(2) The Storage Space on your MacBook Pro is running low.

    • You can create some free space on your SSD by deleting some files that you do not need.
    • Note that photos / media take up the most space. Deleting media files will release the most amount of space.


Axel F.

My MacBook Pro is restarting occasionally

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