IPhone Charger has broken within 5/6 months of purchase

The metal part of the charger has completely broken off and was stuck in my phone until i was eventually able to get it out.

Is the charger included in the phones 1 Year Limited Warranty as this warranty is still valid?

If so what do I have to do to get a replacement?

Thanks.


iPhone 8, iOS 13

Posted on Feb 21, 2020 1:55 PM

Reply
2 replies

Feb 21, 2020 2:08 PM in response to Ellie_B

We’re other users and not Apple folks, and this is really closer to a for-Apple question. Ring up the folks from Apple Support and ask about this. The folks from Apple will know the current policies, and can then make the determination around this; around warranty coverage, whether this might be a manufacturing defect, or maybe indicative of some other problem, for instance.

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IPhone Charger has broken within 5/6 months of purchase

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