IOS 13.3.1
If I take a screenshot and try to share via email, or txt I can type in my message but send doesn't do anything and appears to be locked up. It's not until I save the screen capture and try to attach to txt that it works....
Thoughts?
iPhone XS, iOS 13
Mnelsonhd,
Thanks for the additional information. Given the troubleshooting you’ve tried, I suggest reinstalling iOS to see if the issue persists.
While this shouldn’t remove any data from your iPhone, I suggest making a backup first:
How to back up your iPhone, iPad, and iPod touch - Apple Support
To reinstall iOS, follow the steps below, under the section labeled “Put your device in recovery mode and set it up again”:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Have a great day!
Mnelsonhd,
Thanks for the additional information. Given the troubleshooting you’ve tried, I suggest reinstalling iOS to see if the issue persists.
While this shouldn’t remove any data from your iPhone, I suggest making a backup first:
How to back up your iPhone, iPad, and iPod touch - Apple Support
To reinstall iOS, follow the steps below, under the section labeled “Put your device in recovery mode and set it up again”:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Have a great day!
Hi Mnelsonhd,
Thanks for using Apple Support Communities. It sounds like you’re having trouble sending screenshots via text or email. I’m happy to help.
To start, I suggest restarting your iPhone to see if that helps. If it doesn’t I suggest force closing Messages and then reopening before testing again:
How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support
You may also want to make sure you’re running the latest iOS version:
Update your iPhone, iPad, or iPod touch - Apple Support
Let me know the results.
Take care.
I should've included the fact that Iv'e already restarted my phone and force closed the messaging app several times. It doesn't happen every time, but certainly enough that it should, or needs to be corrected.
Thank you,
Bug- Screen shot share via txt
