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Screen problem - Macbook Pro 15 touch bar 2016

Hi guys,


does someone have this issue in macbook 15 screen (see attachmented file bellow)?


This always happens when i use high performance softwares, like Photoshop, xcode, play 4k videos and more..


Just i close down the mac, wait 1min and the trouble is solved.. but only by 10min. :/


If i am using an external display, nothing happens and all is ok (with mac closed)


i got tried:


reset vram

disable automatic gpu switch

check the temperature and RAM usage (it was normal)


if someone can help me, i’ll be greatful!


(sorry for my english)



MacBook

Posted on Feb 21, 2020 9:37 PM

Reply
1 reply

Feb 24, 2020 3:36 PM in response to vbrodrigo

Good afternoon vbrodrigo,


Welcome to the Apple Support Communities!


I understand you are having some display issues on your MacBook Pro. From the screenshot above, it appears there is some flickering of the display, is that right? Can you provide some additional information about this?


From your description, it seems like you get this flickering when you are using applications like Photoshop that are using a lot of resources. The laptop is open when you see this flickering. What action are you taking just before the flickering occurs? What is triggering the flickering on the screen? How often does this happen? Besides Photoshop and Xcode, what other apps cause your screen to flicker like this? What software are you using to watch 4K video? Have you tried keeping the laptop open when connected to an external display to see if the flickering continues?

Have you tested this without an external monitor connected at all?


I'll include some general information here for you. Please reply to this thread with the additional information requested, and I'll do my best to help you with this!


How to reset the SMC of your Mac


Use external monitors with your Mac


Use an external display with your MacBook Pro


Use your Mac notebook computer in closed-display mode with an external display


Take care.


Screen problem - Macbook Pro 15 touch bar 2016

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