My iPad keeps locking up for one hour

Hi

The ipads in our household have suddenly started to come up with “ your iPad is locked for 15 mins . 30: mins or in my case 1 hour “

As you can imagine this is so frustrating. I have looked up on line about it and it appears that it is not something that is new ( although new to us )

When the hour is up I attempt to input the code but it won’t take in...just locks me out again for another hour.

Can anyone shed some light on this?

iPad Pro, iOS 13

Posted on Feb 22, 2020 5:31 AM

Reply
3 replies

Feb 22, 2020 6:47 AM in response to portlaw

Have you checked Settings/Screen Time for any restrictions?/


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559


Try a forced restart.


Reset Device. https://support.apple.com/en-us/HT201412


If necessary


Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone


If there are restrictions in Screen Time that are preventing access, you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


If there aren't any Screen Time restrictions, do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting. https://support.apple.com/en-us/HT201252


Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPad keeps locking up for one hour

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.