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Carplay looks scrambled in a Mercedes Benz B180 using iPhone X

From time to time, Carplay display looks scrambled, the only way I have found to fix it is by turning off and on my iPhone X. My wife uses her iPhone 8 without problem. I think it is related with IOS SW. Is there any definitive solution for that?

iPhone X

Posted on Feb 22, 2020 8:28 AM

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Posted on Feb 22, 2020 9:53 PM

Your iPhone is trying to load the new widescreen/fullscreen view of CarPlay. Mercedes in car entertainment systems advertise themselves to the phones as capable of showing this widescreen/fullscreen version of CarPlay when indeed the firmware of your Mercedes doesn't actually know how to display it. A firmware/platform update from your local MB dealer will resolve the issue.


They should not charge you for this and I do believe that there is a TSB for an issue very similar to this with Android phones.

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Question marked as Top-ranking reply

Feb 22, 2020 9:53 PM in response to Kanguro

Your iPhone is trying to load the new widescreen/fullscreen view of CarPlay. Mercedes in car entertainment systems advertise themselves to the phones as capable of showing this widescreen/fullscreen version of CarPlay when indeed the firmware of your Mercedes doesn't actually know how to display it. A firmware/platform update from your local MB dealer will resolve the issue.


They should not charge you for this and I do believe that there is a TSB for an issue very similar to this with Android phones.

Feb 26, 2020 6:24 PM in response to Kanguro

Kanguro wrote:

Not sure that is the problem, with iPhone 8 works fine. If I turn off and on my iPhone X, problem disappear for some days. Seems more like an IOS problem.


Fine by me.

Carplay looks scrambled in a Mercedes Benz B180 using iPhone X

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