A bank has attempted to send me several email alerts in the last week or so that they have marked as undeliverable in my online account. This means 3 attempts failed. They are not in the Junk folder. I have used the same email address with this bank for years. The email address the bank uses for their alerts is in my email provider's Contacts list. How do I go about looking into what the problem may be? Thank you.
MacBook Pro 15", macOS 10.14
If these messages are undeliverable, contact the folks administering your mail server.
Undeliverable messages don’t get into the server for local delivery, which means this is either a server-wide anti-spam setting (e.g. “greylisting”), or a problem with the sending mail server (e.g. bad DNS), or a network communications problem.
Or the email address the bank has is wrong.
Undeliverable messages are not your mail client or its settings.
The “bounce” message might provide some clues, if the bank is willing to share that.
Basically none of which you’re going to address yourself. Not unless this is your mail server.
Usual work-around is a sending to a different mail address.
If these messages are undeliverable, contact the folks administering your mail server.
Undeliverable messages don’t get into the server for local delivery, which means this is either a server-wide anti-spam setting (e.g. “greylisting”), or a problem with the sending mail server (e.g. bad DNS), or a network communications problem.
Or the email address the bank has is wrong.
Undeliverable messages are not your mail client or its settings.
The “bounce” message might provide some clues, if the bank is willing to share that.
Basically none of which you’re going to address yourself. Not unless this is your mail server.
Usual work-around is a sending to a different mail address.
Emails sent to me are Undeliverable
