You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charging

iPad Pro is fully charged but when I turn it on it indicates that I need to plug in and battery symbol shows empty. The devise then switches off- despite having 100% showing top right hand

iPad Air 2, iOS 9

Posted on Feb 23, 2020 10:15 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2020 10:34 AM

Try force restarting the iPad. See the instructions here, Restart iPad - Apple Support

1 reply

Charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.