Forgot Apple ID and password
I already change password and updated it but when I used to log in on my phone it can't and it only showing home screen, and back to start and log in again.
iPhone 6s, iOS 10
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I already change password and updated it but when I used to log in on my phone it can't and it only showing home screen, and back to start and log in again.
iPhone 6s, iOS 10
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559
Try a forced restart.
Reset Device. https://support.apple.com/en-us/HT201412
If necessary
Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone
Do a backup and try a factory reset. Then restore from your backup.
Restore to Factory setting. https://support.apple.com/en-us/HT201252
Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559
Try a forced restart.
Reset Device. https://support.apple.com/en-us/HT201412
If necessary
Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone
Do a backup and try a factory reset. Then restore from your backup.
Restore to Factory setting. https://support.apple.com/en-us/HT201252
Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184
Please ignore my prior post. Something strange happened.
Anyway, I don't understand what your are trying to do. Are you trying to access your phone? If yes, your Apple ID would have nothing to do with what you are trying to do. Let's see if your Apple ID is working. Try signing in to iCloud.com on a computer using your new Apple ID.
On your phone, try using Safari and your new Apple ID to sign in to iCloud.com.
Forgot Apple ID and password