Mail app won’t open and closes itself

When I click on the mail app on my iPhone it blinks and goes back to the icon. I have restarted my phone. This has never happened before. Any help please?

iPhone 7

Posted on Feb 24, 2020 3:50 AM

Reply
1 reply

Feb 24, 2020 7:38 AM in response to Horse_mad

  1. Fully quit Mail app via the App Switcher screen.
  2. Reboot your iPhone.
  3. If app is still quitting unexpectedly, in Settings app, go to Passwords & Accounts and toggle of Mail on every account where it's on.
  4. Open Mail app. If app is still crashing, complete step 5, otherwise go to step 6.
  5. Delete the app, reboot your iPhone and reinstall the app via the App Store.
  6. In Settings app, go to Passwords & Accounts and enable Mail on only one of the accounts; test if Mail app is still crashing.
  7. Repeat step 6 for another account. If you find the issue is back when specific account is enabled, you might need to delete and re-add that email account.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail app won’t open and closes itself

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.