Disabled accoun
my account is disabled because of credit card discrepancy but I have a balance from a gift card, how do I use the gift card if my account is disabled?
iPad Pro 11-inch Wi-Fi
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Please see Redeem App Store & iTunes Gift Cards and content codes https://support.apple.com/en-us/HT201209
Please see these Apple documents if your device has been disabled in the App Store and iTunes.
Contact Apple ID support here:
Apple ID Supporthttps://support.apple.com/apple-id
Go to the bottom of the page to “Tell us how we can help” Click the Get support tab. Choose “Disabled Apple ID” and then “Your account has been disabled in the App Store or iTunes alert”—which will allow you to schedule a call with Apple
For additional support, in the case of iTunes, you can Contact iTunes Supportusing thisiTunes Support form https://support.apple.com/en-euro/itunes-contact. But, also be sure and see the "Support Page" tab covering help with iTunes Subscriptions and Purchases https://support.apple.com/en-euro/billing
.
And you also can contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes