why can’t I download apps on my daughters child account?
I set up a child account for my daughter but can’t download any apps. We can view them in the App Store but when I press get, nothing happens.
iPhone 5s, iOS 12
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User profile for user:
brenden dv
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Community Specialist
Hi Gemmab1983,
Thanks for coming to Apple Support Communities for help downloading apps on your daughter's iPhone today. It sounds like you press "Get" and they are not downloaded.
Have a look at Help your child set up an iPhone, iPad, or iPod touch. Do you have Ask to Buy enabled on the device? What about content restrictions?
If those reasons aren't causing the issue described, please see If you can’t download or update apps on your iPhone or other Apple device. There could be a connection issue or your device just needs to be restarted.
Have a fantastic day!