Repeatedly shuts down several time a day. Restarts and then works ok for a short period then goes into auto shutdown. Had this same problem in the fall and went to service to have it fixed. Appears to happen after a OIS update.
iPhone XR, iOS 13
Hi Gethelp345,
Thank you for using the Apple Support Communities! I understand your iPhone is unexpectedly shutting down, and I would like to help.
-When this behavior occurs, do you have to manually power it back on, or does it restart on its own?
-If it's restarting on its own, are you seeing an Apple logo or a spinning gear prior to it shutting down and restarting?
Please try these steps: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support. If the behavior remains, reply back with responses to the above questions.
Best regards.
Gethelp345,
Thanks for following up!
If you performed the steps in the article we shared initially and the behavior continues, we're going to recommend that you get in touch with Apple Support next. You can reach out to Apple Support using this link: Contact - Official Apple Support.
Thank you!
in response to questions 1) restarts on its own. 2) I see the Apple logo when it restarts. When it shuts a down I see nothing, but the app I am in will freeze, then the screen will go black and a very thin horizontal line will appear before it shuts down. The whole process lasts about 4-5 minutes.
iPhone XR automatically shuts down several times a day will restart then repeat over and over
