Apple TV App not showing family sharing purchases in library.

Question

Apple TV App not showing family sharing purchases in library.

Hey everyone just wondering if anyone else is having the same issue or if there is a fix I haven’t figured out or found online. I have current devices all running iOS 13 and am the family organizer for our group in clouding my wife and daughter. I have all the family sharing option turned on, however when going to the library section on the Apple TV app in either the iPhone, iPad or Apple TV under my wife or daughter iCloud accounts the library section says no TV Shows or Movies. My understanding was with purchase and family sharing enabled that they would be able to access and stream any purchases under the primary/organizer account. Thanks for your help.

Posted on Feb 24, 2020 6:47 PM

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Answer 1

rose_10

Community Specialist

Feb 28, 2020 7:41 AM in response to WillfromSmallville

Will,

Thanks for getting back to us. I think this article will help a little more with this particular question:

Set up Family Sharing in the Apple TV app - Apple Support

Have a great day.

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Answer 2

Feb 27, 2020 2:11 PM in response to c_luc9

Thanks for the reply. I was talking about the missing function. For member of the family sharing group to view all the purchases of purchase sharing within the TV app library section without having to go into iTunes and tap purchases then the person to view everything. As the primary organizer when I launch the TV App on my phone and go to library all the TVs and Movies are listed since they were purchases under my Apple ID however when my wife and daughter open the app on their phones and go to library there is nothing showing and no option to select me and view the purchases within the app. It would be nice if they updated that functionality. Thanks anyway.

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Answer 3

c_luc9

Community Specialist

Feb 27, 2020 1:54 PM in response to WillfromSmallville

Hello Will,

Thank you for using Apple Support Communities! I understand from the information you provided that you want to know how family sharing working for the Apple TV; I'd like to help.

You will want to go under the user that originally purchased the movie or show. If your wife or daughter purchased a movie or show it would show under their name. For them to access movies or shows you purchased, they would need to go under your name to see the purchase. The following support article provides more information about how this works:

Family Sharing - Apple Support

Hope this helps.

Best Regards.

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Apple TV App not showing family sharing purchases in library.

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