iPhone XR won't synchronize photos via new iTunes in Finder

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iPhone XR won't synchronize photos via new iTunes in Finder

Hello everybody,

I have an iPhone XR which I bought in September 2019 and an iMac which I've had since like 2012 or so. I have big problems to get photos from my external hard drive synchronized onto my iPhone using the Finder.

It will show me the turning arrows for hours without anything happening.

I have tried to restart both devices and I have tried a different account, nothing seems to work.

iCloud is not an option as I like to transfer my pictures from the phone onto the external hard drive in specific folders.

I hope someone here can help me.

iMac 21.5", macOS 10.15

Posted on Feb 24, 2020 9:03 PM

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Answer 1

Feb 24, 2020 11:58 PM in response to katharina246

Photos and videos that you sync from your computer to your iPhone, iPad, or iPod touch using iTunes can't be imported back to your computer.

Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.

Have you tried Image Capture app (Default Mac app). Watch the GIF below

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Answer 2

katharina246 Author

Level 1

8 points

Feb 26, 2020 6:45 AM in response to SravanKrA

Well I am trying to get them onto my phone not back onto my computer.

so I use Image Capture to transfer pictures and videos from my iPhone onto my external harddrive and then want to use the finder (since itunes doesn’t exist anymore) to sync them back onto my iPhone without using so much storage and no videos.

when I plug my iPhone into the computer and start the sync the Circle that Shows you Progress of the process will show up and fill up quickly. Then it turns into two spinning arrows and nothing will actually happen except for the backup.

but nothing gets transferred.

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iPhone XR won't synchronize photos via new iTunes in Finder

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