Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
I have an iphone X running iOS 13.3.1 out of no where yesterday my wifi calling stopped working.
I've reset network setting, rebooted my phone several times with wifi calling on and off, and ejected and checked my sim but still nothing. After contacting my service provider they've said it's an issue with the phone, anyone have any advice?
iPhone X, iOS 13
Wi-Fi Calling is a carrier feature.
You could test if the issue is happening at different locations when your iPhone is connected to another known-good network where other iOS Device is capable to use Wi-Fi Calling feature.
If issue is not specific to any location and/or Wi-Fi network, then your carrier needs to investigate why you cannot use this feature. Saying this, the most common issue is the issue with the provisioning of the account by carrier to use such feature.
Make a call with Wi-Fi Calling
Wi-Fi Calling is a carrier feature.
You could test if the issue is happening at different locations when your iPhone is connected to another known-good network where other iOS Device is capable to use Wi-Fi Calling feature.
If issue is not specific to any location and/or Wi-Fi network, then your carrier needs to investigate why you cannot use this feature. Saying this, the most common issue is the issue with the provisioning of the account by carrier to use such feature.
Make a call with Wi-Fi Calling
Thanks, I've tried another known good network and am still experiencing the same issues. I'll get someone else to check and failing that get back in contact with my service provider.
Wifi Calling stopped working
