unable to buy Robux
I’m unable to buy Robux for both of my kids accounts. I can buy for our son but not our daughters account.
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell
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User profile for user:
sterling r
User level:
Community Specialist
Hey there Robloxhelp71,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues making an in-app purchase on one of your child’s Apple ID accounts. I’ll be happy to help.
Are there any parental controls set up that are preventing them from making an in-app purchase? Double check using the steps in this link:
Prevent in-app purchases from the App Store
If not, force close the app and restart your iPhone, then try again:
How to force an app to close on your iPhone, iPad, or iPod touch
Also, make sure their iPhone and the Roblox app is up to date:
Update your iPhone, iPad, or iPod touch
Update apps or use automatic downloads
Regards.