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Unlinking contacts not working

I have tried to unlink three contacts linked to me by clicking on Edit, then the red button next to their name, then “unlink”. After hitting “done”, I scroll down and they are all still there. How do I make this permanent??

Posted on Feb 26, 2020 6:29 AM

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Question marked as Best reply

Posted on Feb 28, 2020 9:52 AM

Hello dianne243,


Thank you for using Apple Support Communities. It's my understanding that you're unable to successfully unlink contacts on your iPhone. You've come to the right place! I'm happy to help.


If you haven't already, restart your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone


Also, make sure that your iPhone has the latest software version.

Update your iPhone, iPad, or iPod touch


If the issue persists, delete the contact and add it again.

Manage and delete contacts on your iPhone, iPad, or iPod touch


Let us know the results. Please include any other troubleshooting steps you may have tried.


Have a nice day!

2 replies
Question marked as Best reply

Feb 28, 2020 9:52 AM in response to dianne243

Hello dianne243,


Thank you for using Apple Support Communities. It's my understanding that you're unable to successfully unlink contacts on your iPhone. You've come to the right place! I'm happy to help.


If you haven't already, restart your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone


Also, make sure that your iPhone has the latest software version.

Update your iPhone, iPad, or iPod touch


If the issue persists, delete the contact and add it again.

Manage and delete contacts on your iPhone, iPad, or iPod touch


Let us know the results. Please include any other troubleshooting steps you may have tried.


Have a nice day!

Unlinking contacts not working

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