I received an email saying my Apple ID was locked and I’m curious if that email is legit or not.
iPhone 8, iOS 13
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I received an email saying my Apple ID was locked and I’m curious if that email is legit or not.
iPhone 8, iOS 13
Did you see that message when you signed in with your Apple ID? If not, then it is a scam.
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.
If you gave you Apple ID password to the scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is what to do after you change your Apple ID or password
https://support.apple.com/en-us/HT204071
And, here is some information on how to "Avoid phishing emails, fake 'virus'
alerts, phony support calls, and other scams:" https://support.apple.com/en-us/HT204759This
read also provides information on how to "report phishing attempts and
other suspicious messages to Apple."
Here is another read that covers scamming. It deals with the App and itunes Stores,
but it also has more general applicability https://support.apple.com/en-gb/HT201679
Did you see that message when you signed in with your Apple ID? If not, then it is a scam.
Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, your bank, etc.
If you gave you Apple ID password to the scammer, then
Change your Apple ID password https://support.apple.com/en-us/HT201355
Here is what to do after you change your Apple ID or password
https://support.apple.com/en-us/HT204071
And, here is some information on how to "Avoid phishing emails, fake 'virus'
alerts, phony support calls, and other scams:" https://support.apple.com/en-us/HT204759This
read also provides information on how to "report phishing attempts and
other suspicious messages to Apple."
Here is another read that covers scamming. It deals with the App and itunes Stores,
but it also has more general applicability https://support.apple.com/en-gb/HT201679