Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email

I just got an email saying my Apple ID is locked and I have to verify it ... it didn't look right is this from Apple ?

Posted on Jul 5, 2020 8:51 AM

Reply
Question marked as Best reply

Posted on Jul 5, 2020 9:03 AM

luise52 Said:

Email: I just got an email saying my Apple ID is locked and I have to verify it ... it didn't look right is this from Apple ?

———-


It is a Scam:

No. It is a scam. Apple will not send you a direct eMail out of nowhere amabout your Account being locked.


Forward it to: reportphishing@apple.com


Secure your Account:

A few options to secure are:

2 replies
Question marked as Best reply

Jul 5, 2020 9:03 AM in response to luise52

luise52 Said:

Email: I just got an email saying my Apple ID is locked and I have to verify it ... it didn't look right is this from Apple ?

———-


It is a Scam:

No. It is a scam. Apple will not send you a direct eMail out of nowhere amabout your Account being locked.


Forward it to: reportphishing@apple.com


Secure your Account:

A few options to secure are:

Jul 5, 2020 9:37 AM in response to luise52

You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.   


Identifying legitimate emails from the iTunes Store.     

Email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.