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erase iPad contents

I cannot erase the contents of my iPad as I cannot access my Apple ID, can I erase the iPad contents by linking it to my computer?

iPad Air, iOS 12

Posted on Feb 27, 2020 10:18 AM

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Posted on Feb 27, 2020 10:24 AM

The device may remain activation locked anyway.

Turn off Activation Lock - Apple Support

If you don't sign out of iCloud before you put your device in recovery mode and restore, it might remain in Activation Lock. That means you need to enter the same Apple ID and password that you used when you previously set up the device.
Forgot your Apple ID or your Apple ID password?
If you have iOS 11 or later and your account is protected with two-factor authentication, you can turn off Activation Lock with your device Passcode. Tap Unlock with Passcode, then tap Use Device Passcode.
2 replies
Question marked as Best reply

Feb 27, 2020 10:24 AM in response to mickeea3

The device may remain activation locked anyway.

Turn off Activation Lock - Apple Support

If you don't sign out of iCloud before you put your device in recovery mode and restore, it might remain in Activation Lock. That means you need to enter the same Apple ID and password that you used when you previously set up the device.
Forgot your Apple ID or your Apple ID password?
If you have iOS 11 or later and your account is protected with two-factor authentication, you can turn off Activation Lock with your device Passcode. Tap Unlock with Passcode, then tap Use Device Passcode.

Feb 27, 2020 10:25 AM in response to mickeea3

Without fixing access to your AppleID, you’re going to experience all kinds of grief and roadblocks in using your iPad. As a consequence, assuming that you are the owner of the device, you should initially concentrate your efforts on restoring access to your AppleID.


If you have forgotten your AppleID or associated password, they can be recovered here:

https://iforgot.apple.com


Once you have regained access, you can simply manage your AppleID account using a web browser:

https://appleid.apple.com



erase iPad contents

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