Can’t set up my iphone

This is text on my iPhone

”Your iPhone calls not be activated because the activation server cannot be reached try connecting your iPhone to iTunes to activate it or try again in a few minutes

iPhone 6

Posted on Feb 27, 2020 10:24 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2020 10:28 AM

If you can't activate your iPhone


Check these things first

Still having an issue?


Follow these steps 

  1. Check the list on the System Status page. If the box by iOS Device Activation isn't green, try to activate your iPhone later.
  2. If asked to enter your password as you activate your iPhone, enter the password. (A password prompt means that Activation Lock might be enabled in Find My iPhone.)
  3. Restart your iPhone.
  4. If you're using a cellular data connection, connect to a reliable Wi-Fi network instead. 

If you still can't activate, here's how to activate your iPhone through iTunes instead:

  1. Make sure that you have the latest version of macOS or the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. With the cable that came with your iPhone, connect your iPhone to your computer. Locate your device on your computer.
  4. Wait while your computer detects and activates your iPhone: 
    • If you see an alert that shows "Set up as New" or "Restore from Backup," it means your iPhone is activated.
    • If you get an error message on your computer that says that the SIM card isn't compatible, contact your carrier.



Get more help

  1. To check for network or activation issues and see if you need to replace your SIM card, contact your carrier
  2. Use recovery mode to restore your iPhone

If restoring your iPhone still doesn't work, contact Apple Support.

2 replies
Question marked as Top-ranking reply

Feb 27, 2020 10:28 AM in response to dusko160

If you can't activate your iPhone


Check these things first

Still having an issue?


Follow these steps 

  1. Check the list on the System Status page. If the box by iOS Device Activation isn't green, try to activate your iPhone later.
  2. If asked to enter your password as you activate your iPhone, enter the password. (A password prompt means that Activation Lock might be enabled in Find My iPhone.)
  3. Restart your iPhone.
  4. If you're using a cellular data connection, connect to a reliable Wi-Fi network instead. 

If you still can't activate, here's how to activate your iPhone through iTunes instead:

  1. Make sure that you have the latest version of macOS or the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. With the cable that came with your iPhone, connect your iPhone to your computer. Locate your device on your computer.
  4. Wait while your computer detects and activates your iPhone: 
    • If you see an alert that shows "Set up as New" or "Restore from Backup," it means your iPhone is activated.
    • If you get an error message on your computer that says that the SIM card isn't compatible, contact your carrier.



Get more help

  1. To check for network or activation issues and see if you need to replace your SIM card, contact your carrier
  2. Use recovery mode to restore your iPhone

If restoring your iPhone still doesn't work, contact Apple Support.

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Can’t set up my iphone

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