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I am in a country where I cannot call Apple Support. What should I do with my account is disable ?

My account is disable in iTunes Store, I cannot ask for helps from Apple Support. I’m in Cambodia

iPhone XS Max, iOS 13

Posted on Feb 27, 2020 11:16 PM

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Question marked as Top-ranking reply

Posted on Feb 27, 2020 11:28 PM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


You may also check on this Apple Support link: https://support.apple.com/en-us/HT204106


Hope it helps!

4 replies
Question marked as Top-ranking reply

Feb 27, 2020 11:28 PM in response to seng194

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.


You may also check on this Apple Support link: https://support.apple.com/en-us/HT204106


Hope it helps!

Feb 28, 2020 12:35 AM in response to seng194

seng194 Said:

"I am in a country where I cannot call Apple Support. What should I do with my account is disable?: My account is disable in iTunes Store, I cannot ask for helps from Apple Support. I’m in Cambodia"

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You Should Perform a Chat Session with Apple.

Go Here: Start your request online. Apple will do their part, running you through the fix. Select your items, and then perform a chat with Apple Support.


Why Apple Accounts Become Disabled:

It's all about Security & Privacy. Apple Accounts become disabled due to suspicious activity, such as...

  • Constant Logins
  • VPN Usage
  • Constant Purchases
  • Disobeying Terms & Conditions

I am in a country where I cannot call Apple Support. What should I do with my account is disable ?

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