The screen does not respond to touch.
iPhone 6s
Hi, the screen stops working periodically.
Screen lock and re-unlocking helps. But after some time, the screen again stops responding.
iPhone 6s, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
iPhone 6s
Hi, the screen stops working periodically.
Screen lock and re-unlocking helps. But after some time, the screen again stops responding.
iPhone 6s, iOS 13
There can be multiple issues on your iPhone. Check the battery of your device; if it is not performing up to the mark, the screen goes blank all of a sudden or it is a classic case of unresponsive touchscreen.
To check battery health: Settings > Battery > Battery Health.
You can put your battery on low power mode. The option is available right there.
Apart from battery health, you can check that the screen guard is in perfect shape.
Take other corrective measures like:
Force restart
Restore Your Device As New
Restore Your iPhone Using Recovery or DFU Mode
Get Rid of the Unwanted Data
Update iOS on Your iPhone
If nothing works, you can contact Apple Support
There can be multiple issues on your iPhone. Check the battery of your device; if it is not performing up to the mark, the screen goes blank all of a sudden or it is a classic case of unresponsive touchscreen.
To check battery health: Settings > Battery > Battery Health.
You can put your battery on low power mode. The option is available right there.
Apart from battery health, you can check that the screen guard is in perfect shape.
Take other corrective measures like:
Force restart
Restore Your Device As New
Restore Your iPhone Using Recovery or DFU Mode
Get Rid of the Unwanted Data
Update iOS on Your iPhone
If nothing works, you can contact Apple Support
If you replaced the screen yourself, then that would explain the issue, but the only way to deal with a disabled device is to restore it via Recovery Mode. See this, If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Our iPhone 8S suffered a shattered screen about 10 mos ago, and was disabled by our service provider to allow us to replace it with a new iPhone 10.
I replaced the screen in the broken i8S about 1 week ago, but can not complete restart, even with phone support by our supplier, leaving it with 2 messages displayed (iPhone is Disabled connect to iTunes & Emergency), and with no consistent touch-screen operation, nor ability to nonsectarian to iTunes through our MacBook Pro.
is there a site with diagnostic instructions and explanations such as what is (DFU mode) for this phone, since it's off warrantee and all the Apple stores are closed due to COVID19 ?
Sorry- Siried again: can't connect to iTunes not "nonsectarian"
The screen does not respond to touch.