When I upgraded my iPad to 13.3.1 my apple pencil gen 1 stopped working well. It's skipping a lot of the time and not working at all the other times. Is anyone else experiencing the same issue? Anyway I can solve this?
iPad Pro, iOS 13
My bluetooth didn't work, at all. after quite a number of steps and a lot of time on chat, we got the blue tooth restored. But the pencil still didnt work. After another set of chats and steps, I looked here, and got the answer I needed. no one in support told me to try to screw in the tip! had to come here to find that out -- so much better than going to the mall to get a new tip!
My bluetooth didn't work, at all. after quite a number of steps and a lot of time on chat, we got the blue tooth restored. But the pencil still didnt work. After another set of chats and steps, I looked here, and got the answer I needed. no one in support told me to try to screw in the tip! had to come here to find that out -- so much better than going to the mall to get a new tip!
Agreed. Make sure the tip is completely screwed on, and unpair and repair.
Make sure the tip of the Pencil is screwed on securely.
Actually, while Apple gave credit to Dina for the solution.
I was the one that actually was able to come up with solution/answer.
Anytime there is any problems with the Apple Pencil, always check the tip of the Pencil first!
If that didn’t solve a Pencil issue, then next is to troubleshoot for other Apple Pencil issues and a different solution.
Quick Post's solution was to pass the problem to Apple.
That didn’t work out so well for you, did it.
Hi there
I just bought the
IPad Pro 13.3.1 ( 9.7 inch )
is this working well with pencil 2nd generation ??
thank you
The 9.7 inch screen iPad Pro is from 2016.
You need to use the 1st generation Apple Pencil with the silver, metalised band/cap.
Thanks Michel !! You are Amazing
Apple Pencil Not Working with 13.3.1--Using iPad Pro (9.7 inch)
