Newsroom Update
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
Hey, I have the iPad 6 th Gen and the first Apple Pencil. For some reason ever since I updated to software 13.4 my pencil won’t work. Tip is fastened, tried disconnecting pencil and RE connecting. Tried shutting iPad down and reconnecting and nothing. Is there something I can do? Only had this a year.
iPad (5th gen) Wi-Fi
I suggest contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
I suggest contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Best of Luck to You!
Apple Pencil
