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How do I check my Apple iPad Pro Smart Keyboard (iPad is 9.7 inch)

So I am wondering what the serial number is for my smart keyboard its not working so i’m planning to get it fixed i just need to know the serial number, anyone know how to check?

iPad Pro, iOS 13

Posted on Feb 28, 2020 10:54 PM

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Question marked as Top-ranking reply

Posted on Feb 28, 2020 10:59 PM

Hello,


You can view Smart Keyboard's serial number printed on the bottom of Smart Keyboard. Unfortunately since this is printed on fabric, after natural wear and tear the serial number can wear off and be unreadable. At that point there would be no way to view its serial number.

5 replies

Mar 4, 2020 5:07 AM in response to MuhammadSaleem12

Most accessories, when attached or connected to one your iPad’s ports, will report their serial number and other technical details (such as firmware version) here:

Settings > General > About


This can often be helpful when you need this information for fault-finding/debug - and/or in addressing warranty issues. Of course, this generally only works if the device is sufficiently functional to be recognised by the iPad 🙂

How do I check my Apple iPad Pro Smart Keyboard (iPad is 9.7 inch)

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