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Hello,
Last night, my iPhone Xr completely stopped working. When I plug it in and unplug the phone, it will light up but other than that the buttons on the side won't work and the touch screen once lit up will not unlock. It's as if the phone is completely frozen. Please let me know if this is something you are able to help me fix.
Best,
Madeline Barrett
iPhone XR
Follow the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If you still can't get it to work it may need service.
I would recommend:
Contact Apple for support and service - Apple Support
Good luck!
Follow the steps in this article:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
If you still can't get it to work it may need service.
I would recommend:
Contact Apple for support and service - Apple Support
Good luck!
iPhone Stopped Working
