Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update payment information

I’m unable to update my payment info. Verifies my Face ID then comes back this this error message

iPhone 5, iOS 10

Posted on Feb 29, 2020 2:20 PM

Reply

Similar questions

update payment details I keep getting a message stating that I need to update my payment details and when I try and action this, the return response is that 'a problem has been incurred, try again later'. I've tried several times and keep getting the same response therefore am unable to complete this update. I do hope you can help. Jane
202 1
Payment method could not updated Hi team i am facing error during updating my payment mehthod kindly tell me what can i do
66 2
Issue with my payment method. Update payment information to correct problem. I added number, expires and CVV over and over again but always same message “there is an issue with your payment method”! I am using VISA debit card last 10 years but now I have “issue with my payment method”. When I update payment information (number, expires, CVV) and press DONE, I am always getting same red message “issue with your payment method”. I erased both my iPads and iPhone but after sign in again same problem. What I need to do?
389 1

1 reply

Level 10

103,665 points

Feb 29, 2020 6:43 PM in response to ericfromgulf breeze

Try signing out of your Apple ID and back in.

Reply

Update payment information

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up