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Apple Watch Series 5 GPS Call fail

My Apple Watch Series 5 GPS that y use with my iPhone X. When i try to make a call from my Apple Watch it will make a call for a minute then say call fail. I tried Repairing twice and Resetting the Apple Watch but it still says call fail. Apple watch is running latest Version 6.1.3 What can i do so it does not say call failed.

Posted on Feb 29, 2020 8:40 PM

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Question marked as Top-ranking reply

Posted on Mar 2, 2020 8:23 PM

Hey JCDS2020,


Thanks for using Apple Support Communities! I understand you're seeing an error that your calls fail when attempting to use your Apple Watch to make a call. I definitely understand wanting to get this resolved, and I'm happy to help.


To start, I recommend resetting the network settings on the paired iPhone X. Please keep in mind that this erases all saved Wi-Fi networks and passwords, so have any necessary passwords available prior to performing this step.


Once you're ready you can do that in Settings > General > Reset > Reset Network Settings. When that is complete, please test if the same behavior continues.


If the issue is not resolved, let's unpairing your Apple Watch once more. This time, when pairing again do not use a backup, and test once more if the behavior continues.


Unpair and erase your Apple Watch


Set up your Apple Watch


If you're still getting the same error after those steps, reach out for further assistance here: Contact Support


Thanks again, and have a great day!

Similar questions

1 reply
Question marked as Top-ranking reply

Mar 2, 2020 8:23 PM in response to JCDS2020

Hey JCDS2020,


Thanks for using Apple Support Communities! I understand you're seeing an error that your calls fail when attempting to use your Apple Watch to make a call. I definitely understand wanting to get this resolved, and I'm happy to help.


To start, I recommend resetting the network settings on the paired iPhone X. Please keep in mind that this erases all saved Wi-Fi networks and passwords, so have any necessary passwords available prior to performing this step.


Once you're ready you can do that in Settings > General > Reset > Reset Network Settings. When that is complete, please test if the same behavior continues.


If the issue is not resolved, let's unpairing your Apple Watch once more. This time, when pairing again do not use a backup, and test once more if the behavior continues.


Unpair and erase your Apple Watch


Set up your Apple Watch


If you're still getting the same error after those steps, reach out for further assistance here: Contact Support


Thanks again, and have a great day!

Apple Watch Series 5 GPS Call fail

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