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sound intermittent, but won't play on Spotify or Zoom sometimes

Hey! I'm having intermittent sound on my MacBook Pro 2012, upgraded to Catalina 10.15.2 with non function of sound occurring on spotify and Zoom. It used to be no sound, sound, no sound again. but then its no sound except for webpages, but not Spotify. I'm missing music.

MacBook Pro 13", 10.15

Posted on Mar 1, 2020 9:22 AM

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Posted on Mar 1, 2020 10:24 AM

Install Spotify update if available. Check Spotify website.


Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


For more tips:

If you can’t hear sound from your Mac speakers

https://support.apple.com/guide/mac-help/if-you-cant-hear-sound-from-your-speakers-mchlp1439/mac


Change the sound output settings on Mac

https://support.apple.com/guide/mac-help/change-the-sound-output-settings-mchlp2256/10.15/mac/10.15

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2 replies
Question marked as Best reply

Mar 1, 2020 10:24 AM in response to rayzbreez

Install Spotify update if available. Check Spotify website.


Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


For more tips:

If you can’t hear sound from your Mac speakers

https://support.apple.com/guide/mac-help/if-you-cant-hear-sound-from-your-speakers-mchlp1439/mac


Change the sound output settings on Mac

https://support.apple.com/guide/mac-help/change-the-sound-output-settings-mchlp2256/10.15/mac/10.15

sound intermittent, but won't play on Spotify or Zoom sometimes

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