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barney1818 Author

Level 1

16 points

Headphones work for music, but not for phone calls

Using iPhone X, apple headphones with 3.5mm jack & a 3.5mm to lightning adapter.

Headphones work fine when playing podcasts or music through the adapter and headphones.

Phone calls will now only work through speaker mode or held up to ear - no sound through headphones.

Have tried checking connections - all firmly connected. Have tried a soft reset. Have tried multiple sets of headphones and different 3.5mm to lightning adapters.

iPhone X, iOS 13

Posted on Mar 1, 2020 4:26 PM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on Mar 2, 2020 4:43 AM

Hello,

Yeah, those things are sometimes problematic and can be hit-or-miss. You might try the steps in this link:

If you see an ‘Accessory may not be supported’ alert - Apple Support

Good luck.

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Headphones work for music, but not for phone calls

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