"-2103F" error on my MacBook Air

My MacBook Air

[Re-Titled by Moderator]

Posted on Mar 2, 2020 1:43 PM

Similar questions

Errors while updating from 11.7.2 Big Sur to Ventura 13.1 or Monterey 12.1 macOS Big Sur Version 11.7.2 MacBook Pro (16-inch, 2019) 2.6 GHz 6-core Intel Core i7 16 GB 2667 MHz DDR4 Intel UHD Graphics 630 1536 MB I have been trying to complete the newest software update. I have not been updating regularly which I am assuming may be one of my problems. I tried to upgrade to macOS Ventura 13.1, which is what shows when I got to software update in system preferences. I get this error every time I attempt the upgrade. I have restarted, restarted in safe mode, as well as tried to reinstall the Mac OS from recovery mode. None of it works. Always the same result. I have used WiFi and ethernet. I've scoured this board to try and find a fix. When I am try it in recovery mode it gives me this status bar screen: But doesn't move from that. It stays "about 2 hours and 21 minutes remaining" for about 20 minutes and then it gives me this error: I tried to move from Big Sur to Monterey thinking that perhaps I needed to go from 11 to 12 before 13. This is the error I get when I try to upgrade to Monterey: “The operation couldn’t be completed. (PKDownloadError error 8.)" I'm not sure what is wrong and I would love any advice on how to fix this. I appreciate any help! Thanks!
2607 19

1 reply

kaz-k

Level 9

51,270 points

Mar 2, 2020 11:49 PM in response to halo176

Hi,

You'd better contact Apple support or make Genius Bar reservation or take your MacBook Air to Apple Authorized Service Provider to be examined it.

https://support.apple.com/contact

https://www.apple.com/retail/geniusbar/

https://locate.apple.com

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"-2103F" error on my MacBook Air

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up