iTunes 12.10.4.2 for windows - directing to music files on external drive after update BROKE 'iTunes link'?

Unfortunately we let iTunes update to 12.10.4.2 for windows, apparently it made directory changes. HOW can we easily direct the app to our external drive/music files directory? (and WHY isn't their a simple button in the app to do this?)

Windows, Windows 10

Posted on Mar 3, 2020 12:08 PM

Reply
1 reply

Mar 4, 2020 7:19 AM in response to bluelacuna

Hi bluelacuna,


Thanks for using Apple Support Communities! I see you have an issue with iTunes and your external drive, and I'd like do what I can to help out.


Have you restarted your PC and external drive since noticing this issue? If not, go ahead and do that, as a restart can resolve unusual issues.


Take a look at the iTunes User Guide, starting here for some troubleshooting: Change where iTunes files are stored on PC 


This article may also be of assistance: Back up and restore your iTunes library on your PC


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 12.10.4.2 for windows - directing to music files on external drive after update BROKE 'iTunes link'?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.