Mail app is crashing after macOS Catalina and mail update

When I opened the Mail app, it said it was updating but after that, it crashed so I reopened it and it keeps crashing after like half a second it shows the window.

Posted on Mar 3, 2020 7:23 PM

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Question marked as Top-ranking reply

Posted on Mar 4, 2020 9:22 AM

Hi Jadon26,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with Mail unexpectedly quitting on your Mac. I’m happy to provide some steps that may help.


To start, try the steps below:


If an app freezes or quits unexpectedly on Mac - Apple Support


If that doesn’t help, try booting into safe mode. Safe mode helps resolve a lot of unexpected issues by deleting cache files that may be causing issues.


Use safe mode to isolate issues with your Mac - Apple Support


Lastly, you can further isolate the issue by testing to see if it happens in a different user account. You can find steps for doing so below:


How to test an issue in another user account on your Mac - Apple Support


Let me know if that helps.


Have a great day.

1 reply
Question marked as Top-ranking reply

Mar 4, 2020 9:22 AM in response to Jadon26

Hi Jadon26,


Thanks for using Apple Support Communities. It sounds like you’re having trouble with Mail unexpectedly quitting on your Mac. I’m happy to provide some steps that may help.


To start, try the steps below:


If an app freezes or quits unexpectedly on Mac - Apple Support


If that doesn’t help, try booting into safe mode. Safe mode helps resolve a lot of unexpected issues by deleting cache files that may be causing issues.


Use safe mode to isolate issues with your Mac - Apple Support


Lastly, you can further isolate the issue by testing to see if it happens in a different user account. You can find steps for doing so below:


How to test an issue in another user account on your Mac - Apple Support


Let me know if that helps.


Have a great day.

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Mail app is crashing after macOS Catalina and mail update

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