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Hello, I'm Marina and have a problem. I have noticed that I was charged for applications I've never downloaded or used. I don't even have them on my phone. Please find attached a screenshot of my CC balance to see the transactions. Could you please assist me with this issue? And can you give back my money
iPhone 11, iOS 13
Hello and welcome to Apple Support Communities Dimova89,
I see that you're seeing unfamiliar charges on your account. I can understand your concern, and I'd be happy to get you pointed in the right direction.
Take a look at the article below with the steps to take to help with this issue. You can also use the link in Step 4, to report this issue as well.
If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement
Hope this helps.
Have a great day!
Bill problem
