Macbook Pro 2017 Flexgate Issue

Hi,

Why don't you feedback directly to Apple?

https://www.apple.com/feedback/

I have spent hours writing emails and talking to Apple Staff on the phone and in person. Pointless. They seem to drag this one out to save a lot of money. After being an Apple Fan Boy since the first iPhone I am done with them by now. My 2017 Mac Book Pro had Flexgate issues after 15 months. Paid 690 Euros to replace the Display. Now the battery stopped charging. Pretty disappointing quality after all considering I paid 2489 € + 690 € and got a device that needs more and more investment to keep running. Ridiculous!

I have exactly the same problem. It is completely unacceptable that Apple does not recognise the mistake and fixes the problem. With computers costing over 1500€ a better customer service is expected. Furthermore, having launched the Repair Program for 2016 models there is no reason why the program is not launched for 2017, if the problem remains!!!!

couldn't agree more! i am still patiently waiting for apple to take full responsibility for this *******! considering there is thousands of 2017 mac books with the same issue, they are probably saving a ton of money simply by dragging this out as long as they possibly can... and hopefully in the near future come up with a repair program and money-back for everyone effected and who already took care / paid to fix this issue.

Just a friendly reminder. Spamming every thread with your same post will end in the moderators removing your posts and may result in a ban. You've posted in 3 threads in the past hour. Please review the forum rules. https://discussions.apple.com/terms

I have exactly the same problem! And couldn't agree more with what you are saying.

There is no reason why the program is not launched for 2017, if the problem remains!!!

Well, I have already submitted feedback to Apple. And I'm sure many people have as well.

These forum posts are useful as it helps others who have similar issue search for the underlying cause more easily. I originally had no idea why my screen suddenly went black, and after googling, I found out about the Flexgate issue because enough people complained about it online in various forms (forums, youtube, newpaper, etc). Photos, videos, and descriptions of other people's problems also helped me figure out that the screen works if one opens it less than 45 degrees.