You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Recognise brand new and refurbished iPhone.

Apple has recently started selling Refurbished iPhone including 1 year limited warranty. When i go to buy an official iPhone, how would i know that the phone is refurbished or brand new?



iPhone XS

Posted on Mar 6, 2020 1:22 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2020 1:25 AM

Hello,

If you purchase an iPhone here, it will be refurbished. If you purchase it here, it will be sold brand new.


If you're looking to buy a refurbished device outside of Apple.com, the seller or retailer will usually state the condition of the item on the listing/store page or on the box in-store.


Hope this helps!

2 replies

Recognise brand new and refurbished iPhone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.