I can´t cancel a free trial through my apple ID

Hi!


I currently have a free 3 month trial with Deezer and i started getting the email notifications reminding me of it expiring soon and telling me i will start getting charged in April. However, i don´t want to be charged. When i get into the subscription it doesn´t give me an option to cancel the trial or the subscription so i´m concerned i´m gonna get charged eventhough i don´t want. Deezer can´t help. I can´t seem to cancel it like my apple tv subscription that does give me the option.


I will appreciate if someone can tell me what to do!

iPhone XR, iOS 13

Posted on Mar 6, 2020 9:04 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2020 10:44 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


1 reply
Question marked as Top-ranking reply

Mar 6, 2020 10:44 AM in response to gepdeleon

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact


iTunes Support – world wide https://support.apple.com/choose-country-region/itunes


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I can´t cancel a free trial through my apple ID

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