No longer able to sync music to iPhone from Mac

Question

Level 1

8 points

No longer able to sync music to iPhone from Mac

I briefly had a free trial of Apple Music and canceled it last week. As a result, I could not open my Music app without a "This account does not have Apple Music" message repeatedly popping up, so I finally deleted and reinstalled the app. I went to re-sync my music from my Mac and was given this message:

Only problem is I don't have the option in my Settings to turn off Cloud Music Library. It just doesn't exist. Apparently, Cloud Music Library only comes with Apple Music, and I wasn't even aware I was using it until it was too late.

My music (mostly ripped from CDs) is still on my computer. I am just unable to sync it to my phone. I have re-downloaded the few iTunes purchases I had, but I would like a way to access the rest of my music.

I've seen a couple other people ask this question, but no one answered them, so I'm asking it again. Right now, it seems like a scam to keep me subscribed to a music service I don't want. Is there any way to "turn off" Cloud Music Library when I can't do it in either iTunes or iPhone settings like I'm supposed to be able to? Is my music just going to be held hostage forever now? Or will I just have to wait until I'm able to get a new phone and hope that I can avoid this issue next time?

iMac 21.5", macOS 10.15

Posted on Mar 6, 2020 2:44 PM

Reply

Answer 1

sberman

Level 10

275,076 points

Mar 7, 2020 1:33 PM in response to savvylynne23

savvylynne23 wrote:

I am using Music on a Mac, aka iTunes.

There is no longer any app on a Mac known as "iTunes". There is a "Music" app.

Further, in your original post, you said:

so I finally deleted and reinstalled the app.

What app might you be referring to here? One cannot delete and reinstall the Music app, as it is bundled with MacOS Catalina.

Reply

Answer 2

savvylynne23 Author

Level 1

8 points

Mar 7, 2020 3:16 PM in response to sberman

I deleted and reinstalled the Music app on my iPhone. I called it “aka iTunes” because that is what it used to be called, and you seemed to be struggling to understand so I thought clarification would help.

If you have no suggestions other than how I could have worded my original post better for you personally, please just stop replying. This isn’t helpful, and since I can’t delete this post, I would prefer to stop getting notifications that are of no use. TIA.

Reply