My mother just got an iMAC and is switching from windows. I want to be able to log into her computer and help her with set up remotely (I'm on the east coast she's on the west)... Can anyone tell me what we need to do? I want to be able to access her screen and files to help set up email, face time, messages, etc. I have read so many different suggestions and am confused as how to go about this.
We are both on Mojave.
Thank you.
Mac Pro, macOS 10.14
I think Screen Sharing is what you are looking for:
Turn Mac screen sharing on or off - Apple Support
Edit: I just realized you're not on the same network. In that case you may find Apple Remote Desktop more useful.
Hope that helps,
WD
I think Screen Sharing is what you are looking for:
Turn Mac screen sharing on or off - Apple Support
Edit: I just realized you're not on the same network. In that case you may find Apple Remote Desktop more useful.
Hope that helps,
WD
I'd use TeamViewer.
remotely accessing another computer
